How to - Visa Form & Application , 05-16-2019
Answer: Currently, only US and Canadian passport holders can apply for 10 years multiple entries for certain visa types. Eligible visa types are Tourist (L), Business (M),Visitor (Q2) or Private (S2) visa. Approval is at the discretion of the Chinese Consulate. CEV is not part of the decision making.
General FAQs , 05-15-2019
Answer: Yes, US and Canadian citizens traveling to mainland China require a visa to enter. A visa needs to be obtained before traveling. A visa is not required if you are traveling to Hong Kong or Macau.
General FAQs , 12-22-2017
Answer:
Please email us with any technical questions. Our team will look into your issue and find the best possible solution for you.
General FAQs , 12-22-2017
Answer:
Yes, your can request a refund. We only refund the Consular fee, not our service fee. For more details, please visit our Terms & Conditions.
General FAQs , 12-22-2017
Answer:
Your order is your receipt. Until you receive your passport and visa, your Order ID will be very important as it will be used to track your application's progress.
After Applying , 12-19-2017
Answer:
It is possible to cancel your application as long as it is before it has been sent to the Consulate for processing. Email our customer care for more information.
Return policy applies. Our service fee and shipping fee are not refundable.
After Applying , 12-19-2017
Answer:
It is possible to upgrade shipping as long as it is before the completion date or before we ship your passport. Please contact our customer service.
How to - Visa Form & Application , 12-19-2017
Answer:
We highly recommend using FedEx as carrier and using 2Day shipping. It is a solid balance between security and cost unless you require Overnight. As passport is one of your most important documents, we suggest you prioritize security over cost. Each family or group usually only require purchase of one return shipping unless all passports and documents do not fit in one envelope
You do not need to provide an envelope if you purchase return shipping through us.
If you wish to use a ……
Our Experiences , 12-19-2017
Occasionally we will have customers that mail in all documents except their original passports thinking a copy of their passport will be enough. Applying for visas require sending in original passports, no exceptions. Do not make this mistake and cause delays in your application.
Our Experiences , 12-19-2017
Sometimes there are delays in processing visas when you send documents to us that require a signature for delivery. This is due to our staff having left for the consulate and are not at the office to sign for delivery. We recommend that you waive signature requirements for deliveries.