Can I cancel my application after it’s been mailed?

After Applying , 2017-12-19

Answer: It is possible to cancel your application as long as it is before it has been sent to the Consulate for processing. Email our customer care for more information. Return policy applies. Our service fee and shipping fee are not refundable.

How do I upgrade shipping?

After Applying , 2017-12-19

Answer: It is possible to upgrade shipping as long as it is before the completion date or before we ship your passport. Please contact our customer service.

How can I know if my visa application is okay?

After Applying , 2017-12-19

Answer: Once we receive your application, our office will go over your form and supporting documents . If any additional documents or corrections needed, we will work with you to rectify any mistakes and obtain all necessary documents. If you do not hear from us after we have received your application, it is safe to assume that your application is ok and has been submitted for processing. Applications are submitted to the Chinese Consulate on the following business day. Sometimes no news ……

How do I track my order?

After Applying , 2017-12-08

Answer: You can track your order through the e-mail updates that are sent to your provided e-mail address. You can also track your order on the web site. Please be aware that later afternoon or weekend orders may not appear in the system until the next business day.