Tight timing – flight delayed

China Express Visa VIP Services Tel:888-866-9909

Online service purchase: click the link.

A customer had 7 days to process a visa. We recommended Express service with FedEx overnight shipping but customer declined. The application was delayed by a day due to missing flight tickets. The customer also wanted to use their prepaid envelope. We contacted the customer to upgrade to overnight shipping, however, the customer did not want to pay for the upgrade and insisted that if the visa came out on Monday, it would arrive to them on time. We mailed it out per customer’s request using their prepaid envelope.

We received an email a few days later from the customer stating their visa had not been delivered to them and caused them to miss their flight. It costed the customer $300 in airline penalties.

This would not happen if the customer had followed any of our recommendations.

We always tell customers to give several extra days in case of delays whether it is during shipments or processing of the visa. If we suggest to upgrade shipping speed, it is best to follow our recommendation as we do not want customers to miss flights. Paying an extra $20 and receiving your passport on time is much better than having to pay $300+ in airline penalties to change or rebook flights.


Last Update Date:12-19-2017

Select Your State of Residence:

Chinese Visa Express Service

(+ $175 Consular Fees)
Fastest Chinese Visa Processing VIP Services
Call Us for Best China Visa Services Tel: (347)620-0155
* one business day processing is not available for work visa and non-US passports.
** Personal appearance at Chinese Embassy may be required for fingerprinting. Please call for details.